Privacy Policy
Quiero Sol knows that your privacy is important to you and we want you to know that it is also important to us. We take privacy seriously and do our best to provide information about how we use and process personal data. Below you will find information about how we collect data and process personal information in our products.
We are guided by the principles contained in Regulation (EU) 2016/679 General Data Protection, committing ourselves to:
- Process data in a responsible, fair and transparent manner.
- Use the data for certain clear and legitimate purposes.
- Use only adequate, adequate and limited data for each purpose.
- Use accurate and up-to-date data.
- Keep the data only for the time necessary.
- Guarantee the integrity and confidentiality of the data.
- Act with proactive responsibility.
At any time, you can contact us to ask us your questions and exercise your rights of access, rectification and cancellation of your data by sending an email to info@quierosol.com.
Who is responsible for the processing of your personal data?
Your personal data will be processed by Quiero Sol Advisor SL, with NIF B10938108 (hereinafter, “Quiero Sol”, “We”, “Our”). The contact details are the following:
Address: Passeig Garcia i Fària 49 - 08019 Barcelona - Spain
Email: info@quierosol.com.
What personal data do we collect?
When you compare installation quotes, we collect your electricity usage and zip code in order to provide you with personalized offers.
We can obtain personal information through various ways, through the use of our websites, comparators, landings, personalized study services or through direct contact on your part (phone, email or chat).
The personal information you provide may include your Name, Surname, Address, Email, Telephone, consumption information, billing and other information that helps us offer you comparison and advisory services. The email address is used to communicate with you in the form of personal follow-ups, newsletters and any other communication about Quiero Sol products and services that may be of interest to you. If you do not want to receive newsletters, you can unsubscribe here.
For the realization of certain offers, direct contact between an expert and the user may be necessary, to collect additional information that allows you to give personalized results of your request.
What are the purposes of processing your personal data?
The main purpose of processing this data will be to attend to your requests, answer your questions and/or provide you with the required information, as well as follow up on your requests.
How long will we keep your personal data?
The period during which we will keep your personal data depends on the purpose for which they were obtained. If your personal data is used for different purposes with different retention periods, we will apply the longest of all those periods.
The personal data that we treat based on your consent will be kept until you withdraw your consent, request its deletion or oppose the treatment in question.
Disclosure to third parties (data transfers)
We do not sell, trade, or transfer to third parties information that can be linked to an individual, unless required by law. This does not include trusted third parties who assist us in operating our website or business, provided these parties agree to keep the information confidential. When, for example, data is stored by a third party, a personal data processing agreement is established with that party to ensure compliance with the General Data Protection Regulation (GDPR) by that party.
Is the provision of personal data mandatory?
All the data entered in the forms by users are entered on a completely voluntary basis, but at the same time they are necessary for us to provide the aforementioned services. In addition, the provision of personal data of customers-installers, and the provision of personal data of installers-customers is carried out on the basis of the consent given by you in an appropriate and legally required manner.
Right to your data
Your personal data belongs to you and the General Data Protection Regulation of the European Union returns control over it to individuals.
You have the right to request your personal information that we store. Through a request for access to your personal data, via email to info@quierosol.com
You have the right to request:
- Right of access: request a copy of your information that we keep
- Right of rectification: correct inaccuracies in the information we maintain.
- Right of deletion: request the deletion of information for whose use we no longer have a legal basis
- Right to information: know the purpose that has been given to your data
- Right of revocation: oppose any treatment of your data that takes legitimate interest as a legal basis, unless our reasons for carrying out that treatment compensate any possible damage to your data protection rights.
- Right of portability: request the copy or transfer of your personal data.
If you consider that an infringement of the legislation regarding the protection of personal data has been committed, you have the right to file a claim with the AGDP – Spanish Agency for Data Protection (https://www.agpd.es/).
Changes in the Privacy Statement Policy
We will keep our privacy statement updated and we can modify the content of the policy at any time, especially when there are legislative, jurisprudential or interpretation changes of the Data Protection Authorities that affect the data treatment that Quiero Sol carries out through this Website. We recommend that you periodically review this Privacy Policy to be informed about how your personal data is treated and protected, as well as the rights that assist you. This Privacy Policy was updated on September 9th, 2022.